Donna's Resume

Google Sites:

The following comments were received from...

Andrea P. - “Donna was very gracious in helping me complete a recent upgrade. It would have taken me hours to redo all my work…”

Carol D. - “Donna has helped me countless times with PDA glitches and finding my lost data when charting and with Bluetooth. Even

on weekends she never ever loses her patience with my frustration or computer problems. Thank you.”

Irene H. - “Donna, Thank you so much for resolving my multiple computer issues so quickly and graciously this morning. It’s a great

feeling to know you are on the other end of the phone when we call for IT issues. Because I’m a per Diem employee, I appreciate

your immediate customer service.”

Andrea P. - “I want to thank Donna for her endless patience and sense of humor regarding my mishaps and inexperience with

anything technical… including the loss of my cell phone… and its recovery… she knows what I mean. I would not be able to send

this email without her instruction. Please make sure that she is recognized as her job is in no way easy.”

Barbara S. - “I would like to recognize Donna for her consistent dedication to end users of HCHB, and other applications.

Her expertise, patience, and calm manner are to be commended; and are most appreciated."

Susan B. - “Donna, In appreciation of your ability to bring IT world into layman’s terms and your patience in explaining it to a non-tech

person.”

Jean L. - “I went to the IT department at 8:15am with a device problem. Donna was just taking off her coat, she immediately took my

device, fixed it and sent me on my way. Donna is always professional and pleasant. I know when I have a problem and I see

Donna, I am confident my problem will be solved quickly and correctly. She always offers service with a smile.”

Lily Z. - “Donna was very helpful setting up my new PDA. She was so patient, professional and knowledgeable. She spent a long

time solving all the problems. Donna is a role model for all IT department employees. Words are not efficient to express my deep

appreciation for Donna’s professionalism and integrity. Thank you.”

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